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POLICIES


Returns

30 Day Full Money back guarantee - (less return shipping)


USA Warranty

Each JTR product is extensively tested before shipping. In the unlikely event warranty is needed:

JTR Speakers will cover any manufacturing defects in workmanship and materials for a period of 5 years for the cabinet and drivers from the original date received.

JTR Speakers will cover any manufacturing defects in workmanship and materials for a period of 3 years on any powered amplifier from the original date received.

JTR Speakers will repair or replace any defective part at our discretion with a new or refurbished part at no charge during the warranty period. (Shipping is not covered)

Damage from abuse, accidents, acts of God, improper use, or modifications are not covered.

Warranty is transferable.


International Warranty

Each JTR product is extensively tested before shipping. In the unlikely event warranty is needed:

JTR Speakers will cover any manufacturing defects in workmanship and materials for a period of 5 years for the cabinet and drivers from the original date received.

JTR Speakers will cover any manufacturing defects in workmanship and materials for a period of 3 years on any powered amplifier from the original date received.

JTR Speakers will repair or replace any defective part at our discretion with a new or refurbished part at no charge during the warranty period. (Shipping is not covered)

Damage from abuse, accidents, acts of God, improper use, or modifications are not covered.

Warranty is transferable.

The warranty claims outside of the USA have additional costs involved due to the very minimal mark up on our products.

  • All shipping costs are the responsibility of the customer.

  • All duties, taxes, or other fees associated are the responsibility of the customer.